What languages does ExtremeVPN customer service support?

Our default language is English, but we also support several other languages, such as Korean, Japanese, French, German, Swedish, Spanish, Dutch, Traditional Chinese, Danish, Polish, Italian, Portuguese (Brazil), and Norwegian. Live Chat is available mainly in English.

Does ExtremeVPN support phone calls?

Unfortunately, ExtremeVPN does not have a call center, but we make up for this with our top-notch Live Chat. You can quickly initiate a session on our Contact Us page.

Where can I read ExtremeVPN's money-back policy?

If you want to read the full text detailing our money-back policy, you can check it in the General Terms of Service - Refund and Cancellation policy. It reads: "Our initial payment comes with a 30-day money-back offer policy, and you can claim a refund for any payments made within 30 days of the claim. Please note that we cannot refund ongoing subscription fees if you discontinue the services after a renewal, except where applicable law mandates."

ExtremeVPN Customer Support

You can get 24/7 assistance with ExtremeVPN wherever you are.

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How do I Contact ExtremeVPN Customer Service?

Go to the Contact Us page to find all the help you need using our service. For example, do you need help connecting, can’t unblock specific websites, or have issues logging in to your ExtremeVPN account? We can get it fixed right away.

Support Centre

We committed a lot of effort to ensure our support center is tuned to meet our customer’s every need perfectly. We have many helpful articles relating to VPN usage and more. These articles and the painstaking work put into curating the help tools on our support page so that the help you need is prompt, updated, excellent, and sufficient.

CONTACT SUPPORT

Find Solutions to all VPN-Related Issues from the ExtremeVPN Support Centre

Troubleshooting

Find fixes for login, connectivity, and other common VPN-related issues.

VPN Installation Guides

Watch detailed tutorials on installing ExtremeVPN on your mobile device, personal computer, router, or smart TV.

General Information

Get acquainted with our exceptional services, such as VPN privacy and security protocols, special features, secure streaming, and more.

Payments

Get payment information, from invoices to refunds, to subscriptions and other related issues.